Cabka NV - part of the Cabka Group - stands for 35 years of recycling, development and production expertise in plastics. We offer our customers boxes, pallet boxes and one of the world's most extensive portfolios of plastic pallets. As useful as this material is, plastic waste presents a real problem to the environment. This is why we take plastic waste and transform it into reusable transport packaging. This is how we turn the used into the useful. Transformation is our power because we know that while resources are limited, possibilities are endless. Together with our customers, we transform entire supply chains and beyond, combining technology, innovation, and sustainability. To us, success means creating solutions that are optimal for our clients and for the planet. If you share the same opinion, we should get to know each other!

To stay as successful, our team in Ypres, Belgium is looking for an

Employee Customer Service (m/f/d)

Your tasks

  • Supporting the sales force and actively pursuing pending offers
  • Telephone and written communication with customers in Dutch, English and German
  • Advising existing and potential customers on product inquiries
  • Processing of orders, including preparation of offers, order confirmation and follow-up of the order up to the delivery of the goods by logistics/shipping
  • Customer data maintenance in the CRM system and creation of statistics and evaluations
  • Processing of complaints and contacting customers in the event of late payment
  • Support and participation in trade fair events

Your profile

  • Successfully completed commercial professional training in an industrial environment
  • Work experience in sales, inside sales or customer service
  • Strong customer and service orientation combined with professional communication
  • Pro-active, solution- and result-oriented way of working
  • Organizational skills, ability to work in a team, resistance to stress and independent, structured action
  • Confident use of MS Office, especially Excel and knowledge of an ERP system
  • Very good knowledge of spoken and written Dutch, German and English, any other language welcome

What we offer

  • A great team with a strong collegial spirit
  • Flat hierarchies, an appreciative management culture and an open working atmosphere
  • A medium-sized company in a future-oriented industry
  • Individual training for your professional and personal development
  • Permanent employment and an attractive salary
  • Interesting additional benefits: meal voucher, flexible working times, comprehensive health protection
Are you an innovative out-of-the-box thinker who wants to make a valuable contribution to the growth of our company? Then we are looking forward to your application! Please use our online application form to apply.