Sales Development & Customer Service Representative (m/f/d)
- Cabka North America, Inc.
- Presence / Mobile
Cabka develops clever and transformative solutions for shipping goods around the world. We take plastic waste and transform it into reusable transport packaging. This is how we turn the used into the useful. Transformation is our power because we know that while resources are limited, possibilities are endless. Together with our customers, we transform entire supply chains and beyond, combining technology, innovation, and sustainability. To us, success means creating solutions that are optimal for our clients and for the planet. In Cabka we believe that every transformation starts with a group of passionate, dedicated, and innovative people. It is for them that we live a culture of inclusion, respect and trust that is strongly aligned with our values RESPECT, PASSION, CREATIVITY, ACCOUNTABILITY.
You want to be responsible for developing a key market with profitable growth? Join us in creating a future which makes us all proud!
Sales Development & CS Representative (m/f/d)
based in St. Louis - Hazelwood MO, US
Your responsibilities
Sales Development:
- Prospect and develop opportunities for the sales team.
- Follow up on inbound leads, nurture, and qualify them.
- Set appointments for the sales team.
- Maintain accurate CRM records.
- Collaborate with sales and marketing on strategic approaches.
- Profile and research key accounts.
Customer Service:
- Support field service operations.
- Process orders from confirmation to invoicing.
- Communicate with customers via phone and email.
- Track outstanding sales offers.
- Provide product advice and handle complaints.
- Maintain customer data in the CRM.
- Assist with trade fair preparations.
Your profile
- Bachelor’s degree preferred; high school diploma required.
- 1+ years in Customer Service, Marketing, or Sales.
- Successful telemarketing experience.
- Fluent in English; French or Spanish is a plus.
- Experience with CRM, databases, and ERP systems.
- Willingness to travel.
- B2B and international matrix environment experience beneficial.
- Strong communication and analytical skills.
- Independent, self-motivated, and team-oriented.
What we offer
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance